It is important for all our clients to feel confident about their order with NovusDesigns. To ensure our clients are completely satisfied we guarantee all of our designs with the following:-

• Your design will be original work created by NovusDesigns
• Your design will work on all Major Browsers including Internet Explorer 6+
• Your design will work on a minimum resolution of 1024x769 (17") or above
• Your design will be copyrighted to you, after all, you paid for it
• You can request an unlimited number of changes to your design before it is 'signed off'
• Editable design files will be made available upon request
• We will keep a backup of all design files for a minimum of three months
• Any scripting will be commented throughout for later editing

If you feel we have not upheld our guarantee you should contact our Parent company, C2Digital, as soon as possible. In the event that our parent company agrees with your complaint we will refund, replace or repair (which ever is the most cost efficent) any part of the guarantee we have not upheld.

You can contact C2Digital by visiting www.c2digital.co.uk or by emailing: complaints@c2digital.co.uk